Privacy Policy

Last Updated: September 2026

This Privacy Policy ("Policy") describes how Psilomelane ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information when you access or use the website located at psilomelane.xyz and any related applications, software, and services offered by psilomelane.xyz (collectively, the "Services"). This Policy applies to all visitors, registered users, and customers of the Services.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with the practices described herein, you must discontinue use of the Services immediately. This Policy should be read together with our Cookie Policy, our Terms and Conditions, and our Terms of Service, each of which is incorporated into this Policy by reference.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically as you use the Services, and information obtained from third-party sources. The categories and specific types of information we collect depend on how you interact with the Services, the features you enable, and the configuration of your account.

Information You Provide. When you create an account, subscribe to a plan, request support, complete a form, or communicate with us, we may collect identifiers such as your name, business name, email address, postal address, telephone number, and account credentials; commercial information such as billing details, subscription tier, and transaction history; and any other content you voluntarily submit to the Services, including files, configurations, and support correspondence.

Information Collected Automatically. When you access the Services, we and our service providers automatically collect certain information, including IP address, device and browser type, operating system, referring and exit URLs, pages viewed, clickstream data, session duration, and unique device or online identifiers. This information is collected through cookies, pixels, software development kits, log files, and similar technologies as further described in Section 4 and in our Cookie Policy.

Information from Third Parties. We may receive information about you from identity verification providers, payment processors, marketing partners, analytics providers, and publicly available sources. Where you connect a third-party integration to the Services, we may receive information from that third party in accordance with your authorization and that third party's own terms.

We do not intentionally collect sensitive personal information such as government-issued identification numbers, precise geolocation, racial or ethnic origin, religious beliefs, health data, or biometric information, except where such information is strictly necessary, disclosed at the point of collection, and permitted by applicable law.

2. How We Use Your Information

We use the information we collect to provide, operate, maintain, and improve the Services; to create and administer your account; to process payments and fulfill your subscription; and to deliver the functionality you request. We also use information to communicate with you regarding transactional matters, service updates, security alerts, and administrative notices.

We may use your information to personalize your experience, recommend features, conduct research and analytics, measure the effectiveness of our marketing, and develop new products and services. Where permitted by applicable law, we may send you promotional communications, from which you may opt out at any time as described in Section 5.

We use information to detect, investigate, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms and Conditions, and to protect the rights, property, and safety of Psilomelane, our users, and the public. We may also use information to comply with legal obligations, respond to lawful requests from public authorities, enforce our agreements, and establish, exercise, or defend legal claims.

Where required by applicable law, we rely on one or more lawful bases to process your information, which may include your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations. We will not use your information for materially different, unrelated, or incompatible purposes without first providing notice or obtaining your consent where required.

3. Information Sharing

We do not sell your personal information in the conventional sense of exchanging it for money. However, certain disclosures of personal information to third parties for cross-context behavioral advertising, analytics, or similar purposes may constitute a "sale" or "sharing" under applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"). You have the right to opt out of such sale or sharing as described in Section 5.

We may disclose personal information to service providers and contractors who perform functions on our behalf, including hosting and infrastructure providers, payment processors, customer support tools, email delivery services, analytics providers, and professional advisors. These parties are contractually obligated to use personal information only to perform services for us and to provide a level of privacy protection consistent with applicable law.

We may disclose information to affiliates, subsidiaries, and joint venture partners that are subject to this Policy or to protections at least as protective. We may also disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, in which case we will require the recipient to honor this Policy or provide notice of any material changes.

We may disclose information where we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our agreements; to detect, prevent, or address fraud or security issues; or to protect against harm to the rights, property, or safety of Psilomelane, our users, or the public. We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

Except as described in this Policy, we do not disclose your personal information to third parties without your direction or consent.

4. Cookies and Tracking

We and our third-party partners use cookies, web beacons, pixels, local storage objects, and similar tracking technologies to operate the Services, remember your preferences, authenticate sessions, secure your account, analyze usage, and deliver relevant advertising. Cookies may be "session" cookies, which expire when you close your browser, or "persistent" cookies, which remain on your device for a defined period.

The categories of cookies we use generally include strictly necessary cookies required for the Services to function; functional cookies that enable enhanced features and preferences; analytics cookies that help us understand how the Services are used; and advertising or targeting cookies that may be used to deliver content and advertising tailored to your interests, including on third-party sites.

You can control or disable cookies through your browser settings, and you may opt out of the sale or sharing of your personal information for cross-context behavioral advertising by using the "Do Not Sell or Share My Personal Information" mechanism described in Section 5 or by broadcasting an opt-out preference signal such as Global Privacy Control ("GPC"), which we honor where required by applicable law. Please note that disabling cookies may limit the functionality of the Services.

Our Services do not currently respond to "Do Not Track" browser signals except to the extent required by applicable law. For a complete description of the cookies we use and how to manage them, please review our Cookie Policy.

5. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information. Under the CCPA/CPRA and other applicable state privacy laws, California residents and residents of other states with comprehensive privacy statutes may have the right to know what categories and specific pieces of personal information we have collected, the sources of that information, our purposes for collecting it, and the categories of third parties to whom we disclose it.

You have the right to request deletion of personal information we have collected from you, subject to certain exceptions, such as where we need to retain information to complete a transaction, detect security incidents, comply with legal obligations, or exercise legal rights. You also have the right to request correction of inaccurate personal information and to opt out of the sale or sharing of your personal information and the use of your information for targeted advertising.

You have the right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality because you exercised a privacy right, except as permitted by applicable law. Where a financial incentive is offered, we will provide the required notice and obtain your prior opt-in consent.

To exercise your rights, submit a request to [email protected] or +13035550108. We will verify your identity using information already associated with your account before fulfilling a request. You may designate an authorized agent to submit a request on your behalf where permitted by law, provided the agent supplies written authorization and we are able to verify your identity. You may also opt out of the sale or sharing of personal information by using the "Do Not Sell or Share My Personal Information" link made available on the Services. We will respond to verifiable requests within the timeframe required by applicable law, generally forty-five (45) days, which may be extended as permitted.

If you are a resident of a jurisdiction granting rights beyond those described above, we will honor such rights to the extent required by the applicable law. If we deny your request, you may appeal our decision by contacting us at [email protected].

6. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These safeguards include encryption in transit, access controls, network monitoring, employee confidentiality obligations, and periodic security assessments appropriate to the nature of the information we process.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any suspected unauthorized access to your account.

In the event of a security incident affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable law. We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Psilomelane is based in the United States, and the Services are hosted and operated from the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States and potentially other jurisdictions where our service providers operate.

Data protection laws in these jurisdictions may differ from those in your country of residence and may not provide the same level of protection. Where we transfer personal information from jurisdictions with transfer restrictions, we implement appropriate safeguards, including standard contractual clauses, contractual commitments regarding confidentiality and security, and assessments of the receiving jurisdiction's legal framework.

By using the Services, you consent to the transfer, storage, and processing of your information as described in this Section, to the extent such consent is recognized under applicable law.

8. Children's Privacy

The Services are intended for business and professional use and are not directed to children under the age of sixteen (16). We do not knowingly collect, use, or disclose personal information from children under sixteen. If we learn that we have collected personal information from a child under sixteen in violation of applicable law, we will take reasonable steps to delete that information promptly.

If you believe that a child under sixteen has provided personal information to us, please contact us at [email protected] so that we may take appropriate action. Accounts determined to belong to a child under sixteen will be terminated and associated information deleted, subject to any legal retention obligations.

9. Changes to Policy

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the revised Policy on this page, update the "Last Updated" date above, and, where required by applicable law, provide additional notice by email or through the Services.

Your continued use of the Services after the effective date of a revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have questions, concerns, or complaints regarding this Policy or our privacy practices, or if you wish to exercise any of your privacy rights, please contact us using the details below.

• Company: Psilomelane
• Email: [email protected]
• Telephone: +13035550108
• Address: 1800 Larimer Street, Suite 1650, Denver, CO 80202

We will make reasonable efforts to resolve any concern you raise in a timely manner. If you are a California resident and are not satisfied with our response, you may contact the California Attorney General's office or the relevant supervisory authority in your jurisdiction.

For additional information regarding our use of cookies and tracking technologies, please review our Cookie Policy. For the contractual terms governing your use of the Services, please review our Terms and Conditions and Terms of Service.